customer information / privacy principles
At Iowa-Nebraska State Bank we value each and every customer relationship. We respect the privacy of our customers and are committed to treating your financial information in a professional and responsible fashion. We will maintain standards to ensure that your information is private and secure at all times.
We collect and retain information for specific business purposes. We use your personal information to protect and administer your records, accounts and funds; to comply with certain laws and regulations; to help design or improve our products and services; and to understand your financial needs so we may provide you with quality products and superior service.
We collect personal information about you from the following sources:
- Information we receive from you on applications or other forms,
- Information about your transactions with us or others, and
- Information we receive from a consumer-reporting agency.
Employee access to customer information is limited to those with a business reason to know such information. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your account information.
We do not reveal specific information about your accounts or other identifiable data to outside parties for their independent use unless: 1) you request or authorize it; 2) the information is provided to help complete a transaction initiated by you; 3) the information is reported to a credit bureau or reporting agency; 4) the disclosure is lawfully permitted or required; or 5) the information is disclosed to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.
We will continue to follow this policy regarding personal information even when a customer relationship no longer exists.
We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies.
We value your business. We want you to understand how we use the information you provide and our commitment to ensure your personal privacy. If you have questions, please call your local branch or our main office in South Sioux City at 402-494-4225.


